Send personalised emails or create a task for a team member automatically when a lead stage changes or a contact performs an action, such as purchasing something on your website or filling in a form.
For instance, when a lead becomes a customer you could automatically send a personalised welcome email and a task for someone to call the client to start the project just by changing the status of the lead to "won".
 "15 Canada 150 Campaigns - Best of Emotional Marketing")
 "Defining Your Target Audience in 5 Easy Steps")
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